Privacy Policy

Information about our Organisation and Web site

Modern information and communication technologies play a fundamental role in the activities of an organisation like Hacienda Media & Property Services Ltd. We are based in the UK and our principal activities are:

• The supply of Home Information Packs including the Home Condition Report and Energy Performance Certificate
• Online estate agency
• Home & Property portal

Our privacy policy covers Hacienda Media & Property Services Ltd and its Web site(s):

• Hacienda Media & Property Services Ltd, PO Box 38770, London , E10 5YW, UK
• Controller: Information Controller
• Web Site(s): http://www.haciendahips.co.uk

Providing Visitors with Anonymous Access

You can access our Web site home page and browse our site without disclosing your personal data.

The services and links of our Web site

Our Web site enables you to communicate with other visitors or to post information to be accessed by others. When you do so, other visitors may collect your data.  Our Web site does not include links to third party Web service providers.

Automatic Collection of Information

We do not use cookies on our Web site.

We automatically log personal data by means such as programming or we link information automatically logged by such means with personal data about specific individuals. We do so for the following purposes:

• Technical administration of the Web site
• Research and development
• Customer administration
• Marketing
• Trading in personal data

Data Collection and Purpose Specification

• We collect the personal data that you may volunteer while using our services.
• We do not collect information about our visitors from other sources, such as public records or bodies, or private organisations.
• To access the table of personal data collected and purposes for which they are used, please click here
• We do not collect or use personal data for any purpose other than that indicated in the table below.
• If we wish to use our visitors' personal data for new purposes, we do not give them the opportunity to consent to those new purposes.

Disclosure and Visitor Choice

We do not disclose your personal data to our subsidiaries or other organisations.

Confidentiality/Security

We give you the option of using a secure transmission method to send us the following types of personal data:

• primary personal data (such as name and contact details)
• property for sale

We have implemented security policies, rules and technical measures to protect the personal data that we have under our control from:

• unauthorised access improper use or disclosure unauthorised modification
• unlawful destruction or accidental loss

All our employees and data processors, who have access to, and are associated with the processing of personal data, are obliged to respect the confidentiality of our visitors' personal data.

We ensure that your personal data will not be disclosed to State institutions and authorities except if required by law or other regulation.

Access to the personal data we may hold about you

You can ask us, by sending an email (info@haciendahips.co.uk) whether we are keeping personal data about you.

Upon request:

We will provide you with a readable copy of the personal data which we keep about you, within a month - although we may before require proof of your identity. We will provide the information without any charge.

We allow you to challenge the data that we hold about you and, where appropriate, you may have the data rectified or amended.

We reserve the right to refuse to provide our visitors with a copy of their personal data, but will give reasons for our refusal.

We do, however, allow you to challenge our decision to refuse to provide you with a copy of your personal data.

Privacy Compliance

Our privacy policy is compliant with the following instrument: The Office of the Data Protection Registrar (United Kingdom).

There are no global or regional regulatory or self-regulatory schemes applicable to our web site or organisation.

Privacy Support

If you have an enquiry or concern about our privacy policy, please contact:

Data Manager, Hacienda Media & Property Services Ltd, Customer Services Department, PO Box 38770, London, E10 5YW, Email: info@haciendahips.co.uk

 

TABLE of personal data collected and purposes for which they are used

 

Primary personal data/Business Information (volunteered by each user):

Primary personal data	Technical administration of the Web site	Research & Development	Customer Administration	Marketing	Trading in Personal Data
Name	X	X	X	X	X
Gender	-	X	X	X	X
Address	-	X	X	X	X
Email Address	X	X	X	X	X
Phone/Fax number	-	X	X	X	X
IP Address	X	X	-	X	X

 

Business Information	Technical administration of the Web site	Research & Development	Customer Administration	Marketing	Trading in Personal Data
Employer/ Organisation	-	X	X	X	X
Job Title	-	X	X	X	X
Address	-	X	X	X	X
Email Address	X	X	X	X	X
Phone/Fax number	X	X	X	X	X
IP Address	X	X	-	-	-

 

Identifiers (volunteered by each visitor)

	Technical administration of the Web site	Research & Development	Customer Administration	Marketing	Trading in Personal Data
Online identifiers e.g. web passwords	X	X	X	X	X
Financial identifiers	-	-	-	-	-
Identifiers assigned by Public bodies	-	-	-	-	-
Boimetrics identifiers	-	-	-	-	-
Phone/Fax number	-	-	-	-	-